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The pickup truck is the most popular vehicle in the good ol’ United States of America. Everyone and their mothers love pickups, whether it’s from the Blue Oval, the Bowtie, or even Toyota and Honda. Trucks are the lifeblood of the American car industry.
As such, the question of reliability is frequently asked about the current and past crop of this nation’s best-selling vehicles. Is a Ford F-150 reliable? Is a Ram 1500 going to leave me stranded by the side of the road? Can Honda and Toyota’s legendary small-car reliability transfer to its full-size pickups? What affects a truck’s reliability and what should I look out for?
These are just a few of the questions and concerns facing folks looking for a new or used pickup. And in a sea of online forums, witty Instagram and Twitter posts, launching pickups off-ramps for TikTok, and hard-data government organizations all weighing in, it’s hard to filter out what’s noise and what’s good intel. That’s why you come to The Drive, where we can dive deep into the world of truck reliability and deliver you to the promised land of satisfying purchases.
With all those questions now swirling around your noggin, let’s get into truck reliability, what affects it, how it works, and which trucks from the past five years are the most reliable. Time for school!
What Makes a Reliable Brand?
Reliability depends on a host of variables, but the two biggest structural supports are the development and manufacturing of a vehicle. When auto manufacturers spend the time and money developing a car and its manufacturing line, a car tends to last longer. Hastily designed, poorly manufactured, and cheaply constructed materials will all reduce a car’s longevity and reliability.
There’s also a work ethic variable that cannot be ignored. Honda’s and Toyota’s culture of reliability overall embody that ethic and have thus kept each automaker’s legendary reliability in the minds of consumers for decades. Lexus spent 15 years creating the perfect paint, for goodness’ sake. Add longer-than-normal warranties and good customer service, and it’s easy to see why these Japanese companies have enjoyed their strong standings for so long.
Yet, once a car leaves the dealership lot, outside factors impact a car’s durability.
What Impacts a Car’s Reliability?
Short answer, you. The longer answer is a car’s reliability and longevity are inextricably tied to how you take care of your vehicle, your maintenance schedule (if you have one), your conservative or brash driving habits, and whether or not you live in climates where extreme weather could affect the car’s construction.
Preemptive maintenance like regular oil changes, fluid flushes, tire rotation, and fuel-system cleaners, along with keeping the exterior and underside of your car clean, will all increase the life expectancy of your car. Keeping it out of the harsh desert or tropical sun and away from the rust-inducing salted roadways of winter will also extend its life.
And lastly, keeping the Mario Andretti driving antics to a minimum will keep your brakes, engine, tires, and chassis happier and less stressed for far longer compared to hitting every trip to the grocery store like it’s the Indy 500.
Reliable Trucks From the Past Five Years
Here’s The Drive’s list of the most reliable trucks from the past five years.
Toyota Tundra
As you’d expect from the Japanese brand that prides itself on reliability, Toyota’s workhorse is one of the most reliable trucks you can purchase. Here’s what The Drive found in the course of our research.
NHTSA History
As collected by the NHTSA, these are the Toyota Tundra’s issues throughout the years.
2021
Recall: 0
Complaints: 0
2020
Recall: Fuel pump may fail, Turn Signals are not bright enough.
Complaints: 17
2019
Recall: Fuel pump may fail, Impermanent text on load-capacity label, capacity label indicating additional weight, turn signals are not bright enough, incorrect weight on capacity label, air bags may not deploy as intended.
Complaints: 28
2018
Recall: Electronic stability control deactivates, fuel pump may fail, impermanent text on load-capacity Label, capacity label indicating additional weight, turn signals are not bright enough.
Complaints: 48
2017
Recall: Rear bench-seat bracket loose, incorrect load information on label, defective lug nuts may crack or detach, rear step bumper may break after damage to bracket.
Complaints: 46
JD Power Consumer Reliability Score
To get a better sense of what experts and consumers think about the Tundra, we also tapped JD Power’s consumer reliability score to better illustrate the truck’s reliability.
2021: 85/100
2020: 85/100
2019: 83/100
2018: 83/100
2017: 84/100
Common Problems and Repair Costs
As with any car, not all Tundra models are built to the same exacting standards as the reliable vehicles mentioned above. Here’s a quick rundown of problematic Tundra offerings, including the issues, customer complaints, and repair costs that will help you make the best decision when purchasing your next car.
Air Induction Pump
Customer Complaint: “Got a check engine light and the P0418 code. Researched this and found a lot of issues on older Tundras where they extended the warranty because of a faulty design or construction. Took it to Alamo Toyota, and they said that the 2012 Tundra was not covered. They gave me an estimate of $3,300 to repair. This is ridiculous for a system that is part of emissions control. I would like to see Toyota extend the warranty to the 2012 Tundras since they know it is a continuing issue with their design.”
Repair Costs: $3,100
Premature Transmission Failure
Customer Complaint: “My transmission failed after 18,000 miles.”
Repair Costs: $5,500
Honda Ridgeline
Like Toyota, Honda prides itself on reliability, low cost of ownership, and general favorability in terms of purchasing and driving. It’s no wonder the company’s Ridgeline gets top marks.
NHTSA History
2021
Recall: 0
Complaints: 0
2020
Recall: Tonneau cover panel may detach from vehicle.
Complaints: 10
2019
Recall: Fuel pump may fail, tonneau cover panel may detach from vehicle, timing-belt teeth may separate, fuel-pump feed port may crack and leak, pillar mounting holes incorrect size, SRS may become disabled due to manufacturing error.
Complaints: 42
2018
Recall: Tonneau cover panel may detach from vehicle, fuel-pump feed port may crack and leak, rivets that secure seats may fail.
Complaints: 39
2017
Recall: Water may leak into rear wiring harness, tonneau cover panel may detach from vehicle, fuel-pump feed port may crack and leak.
Complaints: 124
JD Power Consumer Reliability Score
To get a better sense of what experts and consumers think about the Ridgeline, we tapped JD Power’s consumer reliability score to better illustrate the truck’s reliability.
2021: 81/100
2020: 81/100
2019: 79/100
2018: 80/100
2017: 81/100
Common Problems and Repair Costs
Every Ridgeline is different, and we have the receipts to prove it. Below, we have a quick rundown of issues, customer complaints, and repair costs to help inform your next car purchase.
Electrical Issues
Customer Complaint: “Emission problem, hill-start-assist problem, trailer-stability problem, and power-steering problem warning lights all came on at the same time at about 26,000 miles.”
Repair Costs: N/A
Fuel Injector Failure
Customer Complaint: “My 2017 Honda popped on the Emission System Problem light around 60K. The service agent said to ignore it because it’ll probably turn off on its own. It did. Then it came back and went away for several months. In November 2019, the vehicle started to run poorly — hesitating on acceleration, burning more gas. Dealer service diagnosed the problem. After some short homework, I realized this is a pretty common problem with the 2017 Hondas. My wife’s 2017 pilot had the same problem right after mine started acting up.”
Repair Costs: $2,200
RAM 1500
RAM’s 1500 is the company’s bread and butter. Going up against the likes of the Ford F-150, the 1500 is a great truck with a reliable history. Here’s our deep dive.
NHTSA History
2021
Recall: Rearview camera image may not display, master-cylinder push rod may disconnect.
Complaints: 28
2020
Recall: Driver-side mirror glass can detach, seat-belt retractor may not slow movement, all-weather floor mats may interfere with pedal, side-curtain airbag may not properly inflate, windshield wipers may not operate properly, rearview image can remain on display, ORC may malfunction and disable safety functions.
Complaints: 84
2019
Recall: Seat-belt retractor may not slow movement, all-weather floor mats may interfere with pedals, windshield wipers may not operate properly, rearview image can remain on display, improperly installed transfer case, incorrect TPMS installed, electric power-steering gear can short circuit, EGR cooler may crack and cause fire, bed step may cause fuel leak after crash, driver warnings may not illuminate, spare tire may not match spare-tire information, driveshaft may fracture and separate, steering wheel may detach from steering column, auxiliary-battery terminals may overheat, brake pedal may separate from pedal assembly, defrost system incompatibility, loose ground causing power-steering assist loss, seat-track sensor out of position, rear axle may fail due to insufficient oil level, cruise control cannot be canceled.
Complaints: 406
2018
Recall: Crank-position-sensor-tone wheel may delaminate, EGR cooler may crack and cause fire, tailgate may open unexpectedly, driveshaft may fracture and separate, rear axle may fail due to insufficient oil level, voltage regulator may fail and cause stall, loss of visibility in backup camera, cruise control cannot be canceled, incorrect transmission park rods installed, vehicle may roll away.
Complaints: 174
2017
Recall: Crank-position-sensor-tone wheel may delaminate, tailgate may open unexpectedly, EGR cooler may crack and cause fire, cruise control cannot be canceled, vehicle may roll away, possible broken fuel-tank valve, differential-pin retaining screw may loosen.
Complaints: 296
JD Power Consumer Reliability Score
To get a better sense of what experts and consumers think about the Ram 1500, we tapped JD Power’s consumer reliability score to better illustrate the truck’s reliability.
2021: 83/100
2020: 83/100
2019: 80/100
2018: 81/100
2017: 81/100
Common Problems and Repair Costs
Despite brands’ best efforts, reliability can shift between one car and another within the same make, model, and year. As you research your truck purchase, consider these issues, customer complaints, and repair costs.
Electrical Issues
Customer Complaint: “Engine stalls, and the emergency brake engages while at a stop. The truck (a 2020 Ram 1500 Limited, 5.7-liter hemi E-Torque) has about 700 miles on it, and this has happened about eight times. The first three or four times the dash message said something about the hood being opened. (It wasn’t.) The last couple of times the dash message says something like … service not available.”
Repair Costs: N/A
Transmission Issues
Customer Complaint: “This is a fairly new truck, and it shifts into first gear when coasting to a stop very harshly 75 percent of the time. Even if your foot is on the brake, it will lurch forward when it shifts down to first. Twenty-five percent of the time, it does not lurch, but then it seems to be in second gear, and when you accelerate from a stop, it will then shift to first gear suddenly, like it never got to first gear, causing another lurch when starting to move. This is annoying enough that my wife, who never notices this stuff, started asking what was wrong with this truck. I have not taken this to the dealer yet due to time constraints but will be shortly. It is enough to make me rethink my buying a Ram.”
Repair Costs: N/A
GMC Canyon
General Motors’ GMC Canyon and Chevrolet Colorado are badge-engineered siblings. Underneath the sheet metal is the same exact midsize truck and, thanks to that platform sharing, a lot of money was spent on its development, leading to a fairly reliable truck. Here’s how it breaks down.
NHTSA History
2021
Recall: Incorrect bolts used to attach seat belts.
Complaints: 1
2020
Recall: 0
Complaints: 4
2019
Recall: 0
Complaints: 2
2018
Recall: Fuel-pump flange weld may fracture.
Complaints: 18
2017
Recall: Fuel-pump flange weld may fracture.
Complaints: 38
JD Power Consumer Reliability Score
To get a better sense of what experts and consumers think about the Canyon, we tapped JD Power’s consumer reliability score to better illustrate the truck’s reliability.
2021: 80/100
2020: 80/100
2019: 78/100
2018: 80/100
2017: 79/100
Common Problems and Repair Costs
Even if they were built one after another on the assembly line, each Canyon is different. Check out these issues, customer complaints, and repair costs, and consider the natural risks involved in your next vehicle purchase.
Transmission Issues
Customer Complaint: “Problem seemed to manifest after 30-45 days on a brand-new vehicle. Transmission jerking, shuddering, hiccups, etc. Took four weeks to get an appointment for a service tech to look at it on a Saturday. Went for a short, five-minute drive, and he agreed it was very annoying. Said it would not hurt the vehicle to continue driving it and I would need to make arrangements for repair during the week. He needed a day to flush out the existing fluid and replace it. According to him, that is the fix. There is a new fluid they are using that prevents all the problems with the eight-speed transmissions. I reserve judgment. Service is scheduled for June 13, 2019. To be continued ….”
Repair Costs: $100
Torque Converter Slipping
Customer Complaint: “My son has a 2018 Canyon. Same torque converter problem. They replaced it. Now it is shifting so hard I think it is going to break the motor mounts.”
Repair Costs: N/A
GMC Sierra
The big brother to the GMC Canyon, the GMC Sierra nameplate has been around for quite some time. In its history, it’s been both unreliable and reliable, varying from year to year. However, the most recent Sierra is solidly reliable. Here’s what we found out.
NHTSA History
2021
Recall: Incorrect bolts used to attach seat Belts, Front Center Seat Belts may not be Secured, Tires may have been Overcured
Complaints: 14
2020
Recall: Tire failure may cause sudden air loss, front center seat belts may not be secured, tires may have been overcured, driveshaft may separate, roof rail air bag may not deploy, brake-caliper bolts may break, poor alternator connection may cause crash or fire, fuel pump missing pressure regulator, fire after seat-belt retensioner deployment.
Complaints: 61
2019
Recall: Tire failure may cause sudden air loss, front center seat belts may not be secured, driveshaft may separate, EBCM software error, poor alternator connection may cause crash or fire, fire after seat-belt pretensioner deployment, passenger airbag module damaged during assembly.
Complaints: 142
2018
Recall: Vacuum pump may decrease power-brake assist, software error may cause unintended braking, vacuum pump may decrease power-brake assist.
Complaints: 86
2017
Recall: Software error may cause unintended braking, vacuum pump may decrease power-brake assist, missing child-seat anchorage instructions, front airbags may not deploy, front airbags may not deploy.
Complaints: 182
JD Power Consumer Reliability Score
To get a better sense of what experts and consumers think about the Ridgeline, we tapped JD Power’s consumer reliability score to better illustrate the truck’s reliability.
2021: 87/100
2020: 87/100
2019: 84/100
2018: 85/100
2017: 78/100
Common Problems and Repair Costs
Sierra No. 1,345,356 is not the same as Sierra No. 1,345,357, and dozens of personal stories prove that ownership is half the battle of reliability. To help you make the best decision when purchasing your next car, we’ve gathered these issues, customer complaints, and repair costs to inform you of what’s possible.
Infotainment Flickering
Customer Complaint: “Infotainment screen has a mind of its own. I have had the truck for two weeks, and I’m taking it back to the dealer tomorrow for the third time. The infotainment system flickers back and forth. Extremely distracting while driving.”
Repair Costs: N/A
Brake Failure
Customer Complaint: “We have had the vehicle less than three months, and when leaving for work in the morning the brake pedal was extremely hard. Also, the following errors came up: Trailer Brake Malfunction. Do Not Drive Vehicle Over 62 mph, Brake Light, Traction Control Disabled, ABS Malfunction. Was told it would take two days for the part, and when I picked up a loaner they changed that to five days because none of the dealers carry the part. Well, today has been a week, and still nothing on my truck. Hope this gets resolved soon so I can enjoy the truck I am paying for and not a loaner.”
Repair Costs: N/A
What You Need to Look For When Buying a Reliable Truck?
As with any transaction, there are a few key points that every customer should know and ask for before slapping your John Hancock on the dotted line. These helpful tips prevent you from purchasing a car that forces you to ask yourself, “What have I done? What in God’s name have I done? How much is it to replace a hybrid system?! ” *sob-screaming continues*
Never fear, The Drive’s editors put together exactly what you’ll want to look for whenever you purchase a new or used truck. Ready?
Check Service Records
A car’s service records are its history. They should have everything from fluid flushes to significant repairs. This is the car’s life on paper and is really seen as how the last owner took care of it.
When your car comes with a stack of papers shoved neatly into its service book, you’re likely not getting a lemon. But if all you have is one receipt from McDonald’s, we’d look elsewhere.
Obtain a CarFax
A CarFax report is a great tool. This little sheet of paper can tell you whether that car has undergone any major operations prompted by big-time accidents and tiny little fender-benders, or if it was recovered from the Atlantic Ocean after the ship that was carrying it capsized off the coast of Georgia.
Look For Rust
Whether you’re buying from a cold-weather locale or the car has crisscrossed the country throughout its life, you’re going to want to get down on your back and start looking for oxidation, otherwise known as rust. Do a thorough inspection, because if you miss a patch of rust in the wheel well, you’ll likely have a front-row seat to your car slowly disappearing as if Thanos snapped it out of existence.
Look For Extreme Wear
Look, there are drivers out there, definitely not us, who think they’re Dominic Torreto. They drive their cars hard and put them away wet, both of which are not great for the car’s overall health. You’ll want to check the car’s tires, work your way through its transmission, hit small speed bumps to check its suspension, and ask for an inspection by a trusted mechanic.
Video
Here’s a short video of a handful of trucks meeting their makers during crash testing.
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